ITAD Summit FAQ and contact
The event, passes and travel. If your question is not here, contact the team below.
The event
What is ITAD Summit?
The business development and networking conference for the IT asset disposition industry. ITAD providers, IT resellers and brokers, electronics recyclers, data security providers, refurbishers and enterprise IT meet for sessions, pre-scheduled 1-to-1 meetings and evening receptions.
When and where is ITAD Summit 2027?
July 20–21, 2027 at the Bellagio Hotel & Casino, Las Vegas. Registration, exhibitor setup and the Masterclass and Workshop are on Monday, July 19.
When do I get my registration materials?
On site, when you check in at the registration counters. Bring your registration confirmation and a valid ID for your badge. Materials are not mailed in advance.
How do I book 1-to-1 meetings?
Full conference registrants get the 1-on-1 Meeting App. You will receive log-in details by email at least a week before the event, so you can schedule meetings and message other attendees in advance.
Is there a mobile app?
Yes. The ITAD Summit 2027 app, with the participant list and messaging, is available to registered attendees in the Apple App Store and Google Play in early July 2027.
What should I wear?
Business casual for all conference activities, including the evening receptions.
Passes
What pass options are there?
One Two-Day Conference Pass, plus two optional add-ons on Monday, July 19: the Masterclass and the ITAD Workshop, $100 each.
How much is the pass?
$549 at the Super Early Bird rate. From Early Bird it is $599. The price rises in steps up to $849 on site. All deadlines are 11:59 PM Eastern.
What does the pass include?
Keynotes and main-stage sessions both days; Breakouts, workshops and strategy discussions; The exhibit hall, both days; Pre-scheduled 1-to-1 meetings in the official meeting app; Breakfast and lunch both days; Opening and closing night receptions with open bar and food stations; The ITAD Summit app and participant list.
What meals are included?
Breakfast and lunch on both days, and the opening and closing night receptions (two hours, open bar with food stations).
How do I add the Masterclass or the Workshop?
Choose a Two-Day Conference Pass, then tick the add-on for each attendee who wants a seat. Each is $100 per seat, limited to 50 seats, and both run 1:00–4:00 PM on Monday, July 19.
Can I transfer my registration?
Yes. You can transfer to another person before the event, or once to next year’s event. Transfers to the next event are not accepted after April 30, 2027. Email events@itadsummit.com.
How do I get a receipt?
Your confirmation email is your receipt. If you did not receive it, email events@itadsummit.com and we will resend it.
What is the cancellation policy?
Cancel within 24 hours of purchase for a refund after the event or a credit to next year (10–20% processing fee). After that, a 20% fee applies, and there are no refunds or transfers after April 30, 2027. See the cancellation policy for details.
Travel
Where should I stay?
At the Bellagio, with the ITAD Summit group rate from $189 per night including the reduced resort fee. The block is likely to sell out, so book early through the official link only.
Can I get a visa invitation letter?
Yes, if you have paid for a Two-Day Conference Pass. Request it after your registration confirmation arrives. Once a letter is issued, the ticket cannot be refunded or transferred.
How far is the airport?
Harry Reid International Airport (LAS) is about 3.5 miles from the Bellagio. Attendees arrange their own transport.
Cancellation policy → Terms and conditions → Send cancellation, refund and transfer requests to events@itadsummit.com.